Introduction
Alphatechs (‘we,‘ ‘our,‘ or ‘us‘) is committed to protecting the privacy of our users (‘you,‘ ‘your‘). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our threat intelligence product, Sphere (the ‘Product‘). By using the Product, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide Directly:
- Contact Information: When you create an account, we collect your email address and phone number for verification purposes.
b. Information Collected Automatically:
- We do not collect any additional information automatically beyond what is necessary for the operation of the Product.
c. Data Provided by Integrations:
- We do not collect or process data from integrations with third-party services.
2. How We Use Your Information
- Verify your identity to provide access to the Product;
- Communicate with you about updates, offers, or technical issues;
- Fulfill legal and regulatory requirements.
3. Information Sharing and Disclosure
We do not sell or rent your information to third parties. We may share your information in the following circumstances:
- With Service Providers: Trusted third-party vendors who assist in operating the Product or providing related services.
- For Legal Reasons: To comply with legal obligations or respond to lawful requests from authorities.
- In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal information;
- Object to or restrict processing of your information;
- Withdraw consent where processing is based on consent;
- Lodge a complaint with a supervisory authority.
To exercise your rights, contact us at support@sphereti.com.
7. Cookies and Tracking Technologies
We do not use cookies or tracking technologies in the Product.
8. Third-Party Links
The Product may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. International Data Transfers
If you are accessing the Product from outside Albania, your information may be transferred to, stored, and processed in a jurisdiction where privacy laws may not be as protective as those in your location.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The ‘Effective Date‘ at the top of this page indicates when the latest changes were made. Your continued use of the Product after changes are posted constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
- Alphatechs
- Blv. Gjergj Fishta, Tirana, Albania
- Email: support@sphereti.com
- Phone: +355697010666